Anthropologie is a women’s-focused retailer that also sells home goods and interior décor internationally. It features a curated and eclectic design collection of bohemian-style items that draws devoted fans of the store’s distinctive style. Since Anthropologie sells items not typically offered by other retailers, it does not have a price matching policy with competitors. However, you can take advantage of other pricing strategies, including price adjustments and how to best time your Anthropologie purchases.
Best price strategies
Anthropologie regularly offers major sales, with prices of up to 40% off, so it is best to shop during these sales. Following Anthropologie on social media is the best way to be notified when a sale starts. Signing up for Anthroperks, their loyalty program, also means you will receive a 15% off coupon on your birthday as well as early access to other sales. Anthropologie tends to put products on sale on Sunday nights, so shopping Monday mornings is often the best time to get a discount on the best selection of remaining inventory.
Shoppers are allowed a one-time request to receive a refund for price changes within 14 days of the original purchase. Price adjustment requests for online purchases must be made through either emailing or calling Anthropologie’s customer service, while shoppers must take their in-store purchases to any location to receive their price adjustment. Make sure to regularly check your Anthropologie purchase price against its current price or use an automatic price tracker like Moolah to ensure that you do not miss out on savings.
Anthropologie will not match its own website’s prices. They state that while they try to have the same pricing, they do sometimes offer exclusive web deals that will not qualify for price adjustments for shoppers who purchased the item in-store originally. If you like at an Anthropologie location, check its online price to first to see if the website has a better deal.
Product exchange policies
For online purchases, Anthropologie offers free shipping if you are requesting the same item in a different size or color. If you want to make an exchange for a different product, you must pay a flat shipping fee.
The return policy at Anthropologie is known for being lenient for most non-furniture purchases, and returns of items in saleable condition are allowed at any time. Refunds take one to two weeks to process and will be returned to the original method of purchase. Online purchases can be refunded in-store or online, while in-store purchases must be returned to a physical store. Furniture returns, on the other hand, are limited to 30-day return window from delivery and must be in saleable condition. Furniture can be shipped back for free, but the original furniture delivery fee is not refundable.
Finally, for the “Curated by Anthropologie” collection, returns must be mailed to the original seller and not to Anthropologie (neither online nor in-store returns are allowed for these items). Each designer sets their own price adjustment, refund, and return policies, so for any items you purchase, check the policy ahead of time to see whether you will qualify for a price adjustment or refund.